Privacy policy

Last Updated: April 6, 2026

Overview

Cosmetics Compounding ("we", "us", "our") operates this store and website to provide you with a shopping experience for cosmetics and skincare products. This policy explains how we collect, use, store, and share your personal information when you visit, browse, purchase from, or otherwise interact with our store.

By using our website or placing an order, you confirm that you have read and understood this policy.

What Information We Collect

We may collect the following information depending on how you interact with us:

  • Contact details: name, email address, phone number, billing and shipping address
  • Payment information: payment method, transaction details, and payment confirmation
  • Account information: username, password, preferences and settings
  • Order information: items viewed, added to cart, purchased, exchanged or cancelled
  • Communications: any messages or inquiries you send us
  • Device and usage data: IP address, browser type, device identifiers, and how you navigate our website

How We Collect It

We collect your information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through your device and browser when you visit our website, including through cookies and similar tracking technologies
  • Through Shopify, our platform provider, and other third party service providers

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including arranging shipping and handling returns or exchanges
  • Manage your account and communicate order updates
  • Provide customer support
  • Send you promotional and marketing communications via email, SMS, or WhatsApp, including offers, product recommendations, and updates based on your purchase history and browsing activity on our store and other platforms
  • Show you targeted advertisements on our website and third party platforms based on your interactions with our store
  • Detect and prevent fraud or unauthorized activity
  • Improve our website, products, and services
  • Comply with applicable legal obligations
  • By providing us with your contact details, you acknowledge and agree that your information may be used for direct marketing purposes as described above.
  • You may opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.

How We Share Your Information

We may share your personal information with:

  • Shopify: Our platform provider that hosts and powers our store. Shopify processes your data in accordance with their own privacy policy available at https://privacy.shopify.com/en
  • Courier and logistics partners: To fulfill and deliver your orders
  • Payment processors: To securely process your transactions
  • Marketing and advertising partners: To deliver targeted advertisements and promotional content to you across platforms, based on your activity on our store and other websites
  • Analytics providers: To help us understand how our website is used and improve our services
  • Legal or regulatory authorities: Where required by law, court order, or government request
  • Business successors: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their own independent commercial use, except as described in this policy or as permitted by applicable law.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and serve relevant advertisements. By continuing to use our website, you consent to our use of cookies. You may adjust your browser settings to refuse cookies, though this may affect certain features of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Children

Our store is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will take appropriate action.

Security

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security. We recommend not sharing sensitive information through unsecured channels.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

For any questions, requests, or concerns regarding this policy, contact us.

Contact information:

Phone number: 0324 5252123
Email: info@cosmeticscompounding.com
Address: Office 5, 2nd Floor, Humayun Arcade, Block C Sector C PWD, Islamabad, 44018, Pakistan